How do I unlock my FSA ID?

How do I unlock my FSA ID?

There are three ways to unlock your FSA ID. You can use your email or mobile phone, or answer some of your challenge questions.

To start:

  1. Go to the "Manage My FSA ID" tab on the FSA ID site.
  2. Log in using your username and password. You will be taken to a screen that says “Unlock Your FSA ID.” At that page, if you have a verified mobile phone number and/or verified email address, you can request that we send you a secure code to your verified mobile phone number or email address. If you didn’t verify or provide this information, you can use your challenge questions.

On the “Unlock Your FSA ID” page, you can unlock your FSA ID by following these steps:

  1. Enter the month and day of your birth
  2. Select one of the options for unlocking your account:
    1. Text and Email
      1. Select "Text a secure code to my mobile phone" or "Email a secure code."
      2. A secure code will be sent to your mobile phone or email address.
      3. Enter the code within 20 minutes in the "Secure Code" box.
      4. Select "Submit."
      5. Once your FSA ID is unlocked, you will need to reset the password for your FSA ID.
    2. "Answer my challenge questions."
      1. Answer your challenge questions.
      2. Once your FSA ID is unlocked, you will need to reset the password for your FSA ID.

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