Contact Us | Federal Student Aid

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Review answers to common questions; get e-mail, phone, or online contact information; or submit feedback.

Contact Us

Creating and Using Your FSA ID

Still have questions? Contact the Federal Student Aid Information Center.


Applying for Aid

Still have questions? Contact the Federal Student Aid Information Center.


Receiving Aid

Still have questions? Contact your college or career school, or contact the Federal Student Aid Information Center.


Repaying Federal Student Loans

If you have a question about your federal student loan, want to make a payment, or need to talk to someone about problems with paying back your loan, then you should contact your loan servicer. If you're not sure who services your loan, log in to My Federal Student Aid to find out and to get contact information.

Still have questions? Contact your loan servicer. You can get contact information on our loan servicer page. If you're not sure who services your loan, log in to My Federal Student Aid to find out and to get contact information.


Resolving StudentAid.gov Technical Issues

If you have a technical question or comment about StudentAid.gov (such as a broken link or something else not working properly), contact the Federal Student Aid Information Center.


Giving Feedback to Federal Student Aid

In addition to answering your questions, Federal Student Aid welcomes your feedback. You can

  • file a complaint,
  • report suspicious activity, or 
  • send a compliment.

Get started.


Complete the StudentAid.gov Website Survey

Tell us what is working well on StudentAid.gov and any opportunities for improvement. Complete our site survey.