In your use of federal student aid funds (grants, work-study, or loans) or services, what’s working for you—and what isn’t?
Visit the FSA Feedback System to do the following:
- File a complaint (if you have an issue, problem, or experience that is not working for you)
- Report suspicious activity (if something doesn’t feel right)
- Provide positive feedback (if you want to give us a compliment)
If you submitted a complaint and Federal Student Aid gave you a response that you don't agree with, or that you think is incorrect, contact the Federal Student Aid Ombudsman Group. The Ombudsman Group is a neutral, informal, and confidential resource to help resolve disputes about your federal student aid.