Contacting Us

Help is always available to you. We have a Web site and student information telephone numbers to help you.

What kind of help is on your Web site?

To find information on federal student aid and to view this and other student aid publications online, visit our Web site: www.studentaid.ed.gov

Help completing the FAFSA is available online, too: www.studentaid.ed.gov/completefafsa

A list of Federal School Codes that you may need to complete the FAFSA is available at this Web site: www.fafsa.ed.gov/FOTWWebApp/FSLookupServlet

What if I have questions and want to speak to someone?

If you need answers right away to questions about federal student aid, call the Federal Student Aid Information Center between 8 a.m. and midnight (eastern time), seven days a week:

1-800-4-FED-AID (1-800-433-3243)

What kind of help can I get by calling the information center?

See sidebar at right for information.

Is there a number for hearing-impaired students?

If you're hearing-impaired and have access to a TTY, you may call the following toll-free number at the Information Center for help with any federal student aid questions you have: 1-800-730-8913

Help Is Available

Telephone Image

The Federal Student Aid Information Center can

assist you in completing the FAFSA;
explain federal student aid eligibility requirements;
explain the process of determining financial need and awarding aid;
provide you with Federal School Codes you may need when applying;
tell you whether a school participates in the federal student aid programs;
tell you a school's student loan default rate;
send you federal student aid publications;
tell you whether your FAFSA has been processed; and
assist you in obtaining a copy of your SAR.


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